Privacy Policy
Our Privacy Policy
Since we at Creative Solutions value your right to privacy, we are committed to protecting your personal information. This Privacy Policy explains how we collect, utilize, and safeguard the data we receive from you when you use our platform, adhering to all relevant privacy regulations.
1. The Information That We Gather
When you use our platform, we collect the following types of data:
Personal Information: We may collect personal information about you, such as your name, phone number, email address, and payment information, when you register for our services.
Usage Data: We automatically collect information about how you use our platform, including your IP address, browser type, the websites you visit, and the date and time of your visits.
Cookies: Cookies help you have a better online experience. Cookies allow us to better understand user behavior on our platform and make improvements.
We collect app usage; and other similar data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Razorpay
2. How Your Information Is Used by Us
We utilise the data that we collect for several purposes, including:
To Provide Services: We use your personal data to process payments, set up and manage your account, and deliver our software solutions for PTE, IELTS, and school administration.
Improve User Experience: By using usage statistics, we can make improvements to our platform, simplify navigation, and ensure seamless functioning.
Marketing and Communication: With your consent, we may send you newsletters, marketing materials, and service updates using your contact information.
Research and Analytics: Based on trends and feedback, we analyse the data to better understand user behaviour and implement the required service enhancements.
3. How Your Information Is Protected by Us
We employ a range of security measures to protect your data from unauthorized access, disclosure, alteration, and destruction:
Encryption: All sensitive data is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Control: We limit access to your personal information only to those authorized employees who need it to perform their duties.
Regular Audits: We conduct regular security audits to ensure that our systems remain safe and compliant with the most recent industry standards.
4. Information Sharing
We value your privacy and will only divulge information under certain conditions:
Third-Party Service Providers: To assist us in providing our services, we may release your information to reputable third parties like payment processors or hosting firms. These third parties are bound by strict confidentiality agreements.
Legal requirements: In cases where we are compelled by law to disclose your information, such as to comply with a court order, we will ensure that your privacy rights are respected.
5. Your Data Rights
As a user, you have the following particular rights regarding your personal data:
Access: Any copy of your personal data that we maintain in our records is at your disposal.
Correction: If you believe that any of the information we have is inaccurate, you have the right to request corrections.
Erasure: You have the right to request the deletion of your personal data in compliance with legal obligations.
The unsubscribe link: You can contact us directly or click the unsubscribe link in our emails at any time to opt out of receiving marketing materials.
6. Cookie Terms of Service
We utilize associated technologies and cookies to track user behavior on our platform and improve user experience. By navigating to your browser's preferences, you can change the cookie settings, but be aware that doing so may result in less functionality from our website.
7. External Connections
Our platform may contain connections to the websites or services of other individuals. We have no control over these external websites' privacy practices. It is recommended that you review the privacy policies of any website you visit through links to other websites.
8. Data Preservation
We retain your personal information for as long as is necessary to fulfil the objectives outlined in this policy or as long as required by law. When your data is no longer needed, it will be securely deleted or anonymzed.
9. Modifications to This Privacy Notice
There may be periodic updates to this privacy statement. Please refer to this website often to review the policy as any revisions will be announced there. If we make any significant modifications, we'll notify you via email or by placing a notice on our website.
10. Get in Touch
Please contact us at the following number if you have any questions or issues about this privacy statement:
Creative Solutions Email: info@creativesolutionsedu.com
Phone: +91 9041999248